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SHIPPING FAQ

LOCATION

We are based out of New Braunfels, TX.

SHIPPING

All orders are ready to ship within 1-4 business days unless we are on vacation. If we are on vacation, shipping times may be delayed. Please read webpage header alert for vacation notices/dates.

SHIPPING TIMES:

  • We ship all shirts Monday-Friday (excluding weekends and holidays)
  • Processing & shipping time is 1-4 business days.
  • Domestic orders typically arrive within 2-3 days after they are shipped.
  • Shipping cutoff time is 2pm. Orders placed after 2pm may not ship out until the next business day.

INTERNATIONAL SHIPPING:

International shipping may be subject to customs or duties. Most international packages are sent First Class International Mail and do not include tracking or delivery confirmation. Customers are responsible for paying all customs fees. International packages may be delayed by customs.

LOST OR STOLEN PACKAGES:

We are not responsible for lost or stolen packages. Once we ship packages, they are out of our control. Please check with your local USPS to handle this matter. Refunds will not be issued on lost packages.


DAMAGED ITEMS:

Please email us at info@riverroadclothing.com if you have an issue with your order.

 

COPYRIGHT:

All of our designs are protected under copyright laws. Do not copy. We take this matter very seriously and will take legal action.

Copyright © 2018 River Road Clothing Co.
All rights reserved.