FREE SHIPPING ON ALL U.S ORDERS OVER $100

WHOLESALE FAQ

LOCATION

We are based out of New Braunfels, TX.

SHIPPING

All orders will be shipped within 1-3 business days. 

We offer free shipping and delivery to all businesses within a 20 mile radius.

RETURN POLICY

If you are unhappy with your t-shirts for any reason, we will gladly refund or exchange them. 

  1. Must be returned in the same condition that you received it.
  2. Must be returned within 10 days of purchase.
  3. Must be return with all tags attached and in condition that you received them.
  4. Returns are only offered on domestic orders.
  5. An order number or receipt is required for all returns.
  6. Returns will not be processed until we have received your item.

RETURN INSTRUCTIONS:

    1. Pack your item securely in your own package or ours.
    2. Include your original receipt or packing slip with your order number in the package. 
    3. Items must be unworn, unwashed & undamaged. 

MAIL TO:

River Road Clothing Co.
1308 East Common St. ste 205
New Braunfels. TX 78130
United States

Once we receive your shirts we will issue a full refund to the same payment method you used to place the original order. We will not issue refunds on damaged items such as worn, washed, stained or ripped shirts, as well as shirts with a pet odor or hair. Shirts must be returned in the same state they were purchased. 

CHANGES TO ORDERS:

If you catch us in time, we will be happy to help you make changes to an order, however we cannot make guarantees. Once your shirts have been shipped, changes cannot be made.

SHIPPING TIMES:

- We ship Monday-Friday (excluding weekends and holidays)
- Processing & shipping time is 1-3 business days.
- Domestic orders typically arrive within 1-3 days after they are shipped.

LOST OR STOLEN PACKAGES:

We are not responsible for lost or stolen packages. Please check with your local USPS to handle this matter. Refunds will not be issued on lost packages.


DAMAGED ITEMS:

- Please email us at info@riverroadclothing.com if you have an issue with your order.

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COPYRIGHT:

All of our designs are protected under copyright laws.


Copyright © 2018 River Road Clothing Co.

All rights reserved.